And via that last link, also Creative People Say No. I always find that tricky to balance, particularly while trying to grow a culture, which puts me more in the manager role where you have to be available to help people...
Industry clusters: The modern-day snake oil. It's all about the people. As ever. Which makes it trickier to engage with. (But I don't think it's impossible. Anyone want to pay me to work up my ideas into an alternate strategy?)
Consumers, users, people, mammals. Russell doing his usual sterling job of clarifying things that you hadn't spotted needing clarification until he showed you.
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